Register and Privacy Statement

This is NovaSolu Oy's Register and Privacy Statement in accordance with the EU General Data Protection Regulation (GDPR).
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Last modified 25.06.2025

1. Register Information 2. Data Content and Protection 3. Processing Rights 4. Cookies

1. Register Information

NovaSolu Oy
Business ID: 3444121-8
VAT Number: FI34441218
33410 Tampere

1.1 Contact Person

Tomi Mäkelä
tomi@novasolu.fi
+358 41 317 8774

1.2 Register Name and Purpose

NovaSolu Oy Customer and Marketing Register

Personal data is processed in connection with orders, invoicing, debt collection, contacts, customer service, customer surveys, service development, reporting, customer communication, marketing, and other activities related to customer relationship management.

2. Register Data Content

The data stored in the register includes:

Contact Information:

  • Name
  • Address
  • Email
  • Phone number

Customer Information:

  • Purchased services
  • Contracts

2.1 Regular Data Sources

The data stored in the register is obtained from the customer through, for example, messages sent via web forms, email, phone, social media services, contracts, customer meetings, and other situations where the customer provides their information.

Information about contact persons of companies and other organizations may also be collected from public sources such as websites, directory services, and other companies.

2.2 Data Processing and Protection

The data in the register is only used by NovaSolu Oy. Data may be published to the extent agreed upon with the customer.

Care is taken in the processing of the register, and data processed by information systems is protected appropriately. When register data is stored on internet servers, the physical and digital security of the hardware is handled appropriately. The data controller ensures that stored data, as well as server access rights and other information critical to the security of personal data, are processed confidentially and only by employees whose job description includes it.

2.3 WHOIS Search Related Information:

NovaSolu Oy provides a WHOIS search function through which a user can check domain registration details. WHOIS data is retrieved via the public whois or rdap protocol.
WHOIS data may include:

  • Domain status
  • Registration date
  • Expiration date
  • Name servers
  • Registrar (if publicly available)

NovaSolu Oy is not responsible for the accuracy or timeliness of WHOIS data, nor is it stored or used for marketing, customer relationship management, or other purposes.

3. Processing Rights

3.1 Right of Access and Right to Rectification

Every individual in the register has the right to inspect their data stored in the register and to request the correction of any erroneous data or the completion of incomplete data. If an individual wishes to inspect the data stored about them or request its rectification, the request should be sent electronically to the data controller. The data controller may, if necessary, request proof of identity from the requester. The data controller will respond to the customer within the timeframe stipulated by the EU General Data Protection Regulation (as a rule, within one month).

3.2 Other Rights Related to Personal Data Processing

An individual in the register has the right to request the deletion of their personal data from the register ("right to be forgotten"). Likewise, registered individuals have other rights in accordance with the EU General Data Protection Regulation, such as the right to restrict the processing of personal data in certain situations. Requests should be sent electronically to the data controller. The data controller may, if necessary, request proof of identity from the requester. The data controller will respond to the customer within the timeframe stipulated by the EU General Data Protection Regulation (as a rule, within one month).